Shipping & Returns Party Supplies Canada - Open A Party

About Us

The Company
Open A Party Inc. is a 100% Canadian owned and operated corporation serving only the Canadian market since 2011. All orders are shipped from our main warehouse in Ontario, Canada and priced in Canadian dollars.
With over 65,000 party, novelty, toy, craft and teaching supply items serving over 80,000 Canadian customers a year, is the single largest online Canadian Party Supply Company. has an “A” rating from the Better Business Bureau.

Customer Service
If you wish to place an order by phone or have questions about our products please call our Toll Free Sales Line 855-898-6736. This line is manned by our party specialists Mon-Fri from 9am to 4pm EST. If you receive a recording during these hours it means all our sales staff are on the phone with other customers. Please leave a message with as much detail as possible and your call will be quickly returned. If you leave a message on this line on off hours a customer service staff member will get back to you as soon as they are on site again.
If you have questions about a placed order the fastest possible reply you can get is to email us at [email protected] and put your order number in the subject line. Typically these emails are answered in less than 30 minutes.

*For more detail on our shipping policy, visit the Shipping Information Page